Khelogames Terms and Conditions

1.General Terms & Conditions

These Terms and Conditions form a legal agreement between khelogames and its members. By accessing or using the khelogames platform, you are deemed to have accepted these terms.

Khelogames reserves the right to update these Terms and Conditions at any time. Members will be notified via a notice on the site. Continued use of the platform after any changes constitutes acceptance of the updated terms.

• These Terms and Conditions are available in both Bengali and English. In the event of any conflict, the English version will prevail.
• Khelogames operates under an international gaming license.
• Users from regions where online gaming is prohibited by law are not permitted to use this service.

2.Account Register

To create an account on khelogames, you must register with accurate information. Providing false details may result in account termination.

• Users must be at least 18 years old at the time of registration. khelogames may request age verification documents at any time.
• Each person may open only one account. If multiple accounts are found under the same individual, all accounts may be terminated.
• It is the member's responsibility to keep account details — name, address, and mobile number — accurate and up to date.
• Login credentials must not be shared with anyone. The account holder is responsible for all activity on their account.

3.Deposits and Withdrawals

Deposits on khelogames can be made via mobile banking, bank transfer, or approved digital wallets.

• The minimum deposit amount is BDT 100. The maximum limit is determined by the member's account tier.
• Deposited funds may only be used for gaming purposes.
• KYC verification is mandatory for withdrawals. The process will not begin without completed verification.
• Withdrawals are generally processed within 1–24 hours. In some cases, additional verification may extend the processing time.
• Withdrawals can only be made to the same payment method used for the deposit.
• Every transaction is processed through an encrypted connection.

4.Bonuses and Promotions

Khelogames offers a variety of bonuses. Each bonus comes with specific terms, which are outlined on the relevant offer page.

• The welcome bonus is available to new members only and can be claimed once with the first deposit.
• A specified amount of wagering is required before a bonus becomes usable. Wagering requirements are stated separately for each offer.
• The same promotion cannot be claimed twice. Any winnings from fraudulent bonus claims will be voided.
• Bonuses cannot be converted to cash until the wagering requirements have been met.
• Khelogames reserves the right to modify or cancel any bonus offer at any time.

5.Gaming Rules

All games on khelogames run on certified RNG (Random Number Generator) technology. Results are entirely fair and machine-generated.

• If a game is interrupted due to a technical issue, khelogames reserves the right to restart the game or refund the bet.
• If a match is cancelled in Sports Betting, the stake will be refunded.
• Any disputes regarding game results must be reported to customer support within 24 hours.
• Winnings resulting from software bugs or technical errors will not be considered valid and will be voided.

6.Prohibited Activities

The following activities are strictly prohibited on khelogames. Violations will result in immediate account closure and funds may be forfeited.

• Creating multiple accounts under the same person's name.
• Using fraudulent methods to obtain bonuses.
• Money laundering or transactions involving illegal funds.
• Using automated software or bots to play games.
• Accessing or using another person's account without their permission.
• Attempting to hack or gain unauthorized access to the khelogames system.
• Operating an account on behalf of a minor.

7.Account Suspension and Closure

Khelogames may suspend or close accounts under the following circumstances:

• In the event of any breach of these Terms and Conditions.
• If KYC verification has not been completed.
• Extended inactivity (no login for more than 12 months).
• At the member's own request.

Members may close their account at any time. Any existing balance will be available for withdrawal, however any conditional bonuses will be forfeited.

8.Privacy and Data Protection

Khelogames takes the privacy of its members' personal information seriously. Details on how your data is collected, stored, and used can be found in our Privacy Policypage for full details.

• Member information will not be sold to third parties.
• Information may be disclosed to authorities where required by law.
• All data is stored in accordance with international data protection standards.

9.Responsible Gaming

Khelogames believes gaming is for entertainment — not a source of income. We actively promote responsible gaming.

• Members can set their own deposit limits.
• Gaming can be paused temporarily or permanently through the self-exclusion option.
• Reality-check reminders can be set at your discretion.
• If you are struggling with a gaming addiction, please reach out to customer support — we are here to help.

10.Changes to Terms & Conditions

Khelogames reserves the right to amend, add to, or remove any part of these Terms and Conditions at any time. Members will be notified of significant changes by email or through a notice on the platform.

Updated terms take effect from the date of publication. Members who do not agree may request account closure.

11.Contact

If you have any questions or concerns about these Terms and Conditions, please contact khelogames customer support. Our support team is ready to assist you in Bengali.

• Live Chat: Available on the platform 24/7.
• Email: [email protected] (responses are typically sent within 24 hours).